How do I cancel an event?

Ask Teddy to "Cancel this event" and click Confirm. Or open the event, Actions ▾ → Cancel event → YES, please cancel. The event is marked Cancelled and drops off your active list.

Steps (Teddy)

  • Open the event (or name it: "Cancel Spring Classic 2026").
  • Say "Cancel this event." Teddy shows the event name and asks you to confirm.
  • Click Confirm. Teddy replies "The event has been cancelled" and the page refreshes.

Steps (portal)

  • Events → select the event.
  • Actions ▾ → Cancel event.
  • In the dialog click YES, please cancel (or NO, I've changed my mind). You're returned to the events list.

Good to know

  • Cancelling can't be undone from the portal. If you cancelled by mistake, ask Teddy to submit a support request.
  • When you cancel, every coach who was interested, on standby or confirmed for an upcoming event gets a cancellation email. It's signed with your name, and replies come to you. If you want to send a personal note as well, use Messages before you cancel.
  • RSVP invitees get a text that the event was cancelled, and RSVPs close.
  • If the cancel doesn't go through, you'll see "This event was NOT cancelled" and nothing changes. Try again.
  • Cancelled events still show in the event dropdown with a red Cancelled badge so you can review them.
  • Head Trainer and Assignor accounts can't cancel events.