How do I cancel an event?
Teddy can do this ✓operatordirectorLast verified Oct 2, 2026
Ask Teddy to "Cancel this event" and click Confirm. Or open the event, Actions ▾ → Cancel event → YES, please cancel. The event is marked Cancelled and drops off your active list.
Steps (Teddy)
- Open the event (or name it: "Cancel Spring Classic 2026").
- Say "Cancel this event." Teddy shows the event name and asks you to confirm.
- Click Confirm. Teddy replies "The event has been cancelled" and the page refreshes.
Steps (portal)
- Events → select the event.
- Actions ▾ → Cancel event.
- In the dialog click YES, please cancel (or NO, I've changed my mind). You're returned to the events list.
Good to know
- Cancelling can't be undone from the portal. If you cancelled by mistake, ask Teddy to submit a support request.
- When you cancel, every coach who was interested, on standby or confirmed for an upcoming event gets a cancellation email. It's signed with your name, and replies come to you. If you want to send a personal note as well, use Messages before you cancel.
- RSVP invitees get a text that the event was cancelled, and RSVPs close.
- If the cancel doesn't go through, you'll see "This event was NOT cancelled" and nothing changes. Try again.
- Cancelled events still show in the event dropdown with a red Cancelled badge so you can review them.
- Head Trainer and Assignor accounts can't cancel events.