What does the retention line on my event card mean?

operatordirectorLast verified Oct 6, 2026

Event cards on the Overview page show one line from the Reports page. A finished event shows its retention compared with the year before, for example "Retention 32%, up from 19%". An upcoming event shows how it's pacing, for example "On pace: 25% of last year's coaches confirmed so far". Click View report to open the Reports page for that event.

Where:

Events → Overview, on each event card.

What you might see

Line	Means
Retention 32%, up from 19%	A finished year, compared with the year before
Retention 40%	A finished year with no earlier retention to compare
On pace: 25% of last year's coaches confirmed so far	An upcoming event. See RP-02
Last year's retention: 30%	An upcoming event whose previous year can't be compared, so it shows the most recent retention
No line	The event has run once, or its years don't have enough records. See RP-04 and RP-05

Good to know

The line can take a few seconds to appear after the cards load.
The small chip below it shows last year's survey rating, when there is one.