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What happens when I add someone to my Staff Directory?

operatordirectorLast verified Oct 2, 2026

When you add someone to your Staff Directory, either one at a time or through a bulk upload, they automatically receive a welcome email, as long as an email address was provided for them. There's nothing further you need to send.

Where:

Staff Directory → Add Staff Member (or Upload List).

What they receive

Subject: Welcome to [Your Organization]'s roster

Hi [Name],

[Your Organization] just added you to their roster with Tourney Direct.

WHAT HAPPENS NEXT There's nothing you need to do right now. No account to create, no forms to fill out. When [Your Organization] has an event that needs you, you'll hear from Teddy, the Tourney Direct text assistant, at +1 (443) 582-0095. Please save that number in your phone as "Teddy - Tourney Direct" so you know it's really us.

Depending on the role, Teddy's texts might include:

  • A quick check on your availability for an upcoming event
  • An offer to work a specific event, with the dates and details
  • Reminders and a check-in link on event day

You can also text Teddy any time with questions about an event or your schedule.

GETTING PAID If you're offered a paid stipend for an event, we'll send you separate instructions on how to connect your preferred payment account. There's nothing to set up until then, and your information is never shared with [Your Organization].

IF YOU NEED HELP Questions about being added to [Your Organization]'s roster, or about a text you received? Email info@tourneydirect.com and we'll help.

Thanks, [Your Organization]

Good to know

  • This email only sends if you provided an email address when adding the person. No email on file, no welcome message.
  • It's the same email whether you add someone individually or through a bulk upload.
  • It doesn't create a login or account for them. Everything from here happens over text with Teddy, tied to the event(s) they're actually scheduled for.
  • Staff who join through an event's public interest/signup link don't get this email, since that path doesn't collect an email address. They're still added to your roster and will hear from Teddy the same way once they're needed for an event.
  • This is the roster welcome email. People you add to Payroll get a different email about setting up direct deposit. See PR-09.
Related:How do I set up Event Staff roles and shifts?How do I ask my Event Staff for their availability?How can I tell if a coach or staff member has set up their payment account?How do I track staff credentials and when they expire?How do I use my own waiver or set up a custom document request?How do I add staff, upload a list, and organize them into groups?