Resource CenterBilling & plan
Where do I see my billing and plan, and how do I upgrade, add, or cancel a subscription?Teddy can do this
Account → My Subscriptions shows each product (TD Staff, TD Teams, TD Pay, TD Jobs), whether it's active, how many licenses you bought, and how many are left. Upgrade, Cancel, and Add open a short request form and the Tourney Direct team makes the change. Teddy can't change billing himself, but say "I have a billing question" and he'll send a support request straight to the team.
Where are my TD Pay receipts?Teddy can do this
Receipts for TD Pay charges are emailed automatically to the payment point of contact on your account each time you're charged. If you can't find one, ask Teddy "Send me the receipt for [event]", today he files a support request and the team sends it; a direct lookup is on the build list.