Team members & roles

Team & Permissions (Account → Team & Permissions) replaces the old "My Users" tab. Instead of assigning someone a single role, you control exactly what each person on your team can do, individually, and separately, what they're told about by text.

Go to Account → Team & Permissions and click + Add person. Enter their name and email, choose what they can do, and click Add person. They get an email to create their password. To add several people at once, use ⇪ Bulk upload.

Click anyone's row in Account → Team & Permissions to expand their settings. Every action is off by default and must be explicitly checked, nothing is inferred from a job title or role. Changes save automatically as you check boxes; there's no separate Save button.

When someone should no longer have any access to your organization's portal, they've left, or you simply want to revoke everything, use Remove access rather than manually unchecking every permission. It immediately clears every permission and blocks every gated action for them, even ones they previously had.

Permissions in Tourney Direct are deliberately specific; nothing is granted by default. When someone on your team tries to do something they haven't been given permission for, they can request it on the spot instead of tracking down whoever manages your account. Your org admin gets a text from Teddy and can approve or deny it right there, or from the portal.